Technical Account Manager
Join our expanding team at Assetario and be the main point of contact for some of the most exciting companies globally on their journey to working with Assetario.
You will be the key individual for our clients and you will guide them through their integration process to improve the understanding of their data and ultimately drive the success of partnering with us.
United States
Remote
We are Assetario
We love data. We are gamers. We are engineers. Phenomenal team of MIT graduates, technical experts and advisors who lead multi-billion-dollar businesses.
Our engineering and data teams cooperate with the goal of building a smart platform to process your users’ data, to drive personalised app experiences. Our platform processes hundreds of terabytes of data with tens of millions of daily active users with hundreds of ML models in production.
What you’ll be responsible for:
- Communicate with technical and non-technical clients on a successful integration process
- Deliver mockups and demos of upcoming projects
- Conduct reports on our clients integrations to give best practices
- Work closely with the product and engineering teams on bug escalation and improvements
- Assist new clients with integration processes and design and support them through the lifecycle of their project
- Deliver key analytics insights based on trends and performance
- Respond to and assist with troubleshooting queries, and when necessary escalate to the engineering team
- Report on overall performance and deliver findings and potential improvements
Ideal experience:
- 4+ years of experience in a technical-driven sales environment
- Prior software experience, especially with SQL, APIs and ETLs
- Keen interest in a data-driven approach to reporting
- Strong analytical and problem-solving skills
- Knowledge of mobile advertising experience or ad monetization experience is advantageous
Benefits:
Equity
Unlimited leave days
Snacks, good coffee and cold tub on our big terrace
Flexible working hours
We will equip you with a laptop, keyboard and all work essentials
Everyone is welcome at Assetario. We are committed to encouraging equality, diversity and inclusion among our workforce. Assetario is an equal opportunity employer, we value diversity and believe that diversity is meaningful to innovation.
